Answers About Insurance, Billing, and Costs
Navigating insurance and healthcare costs shouldn't be overwhelming. At Ally Medical, we ensure transparency in our pricing and billing practices while providing you with the care you need. Learn about your rights, explore our chargemasters, and access the support you need to understand your bill.
Your Rights in Emergency Care
Texas law protects patients receiving emergency care by requiring private insurers to treat free-standing emergency rooms, like Ally Medical, as in-network. This ensures:
You pay the same rates as you would at a hospital ER.
Claims for necessary emergency care cannot be denied.
No surprise or balance billing for costs beyond deductibles and co-pays.
At Ally Medical, we're committed to upholding these protections and ensuring you receive exceptional care without unnecessary financial stress.
Simplifying Insurance for Our Patients
We prioritize your health and simplify the billing process by working with all private insurance providers. Here's how it works:
Receive Care First: Your health comes first, with billing handled afterward.
Insurance Coordination: We work directly with your insurer to process claims.
Transparent Billing: Once claims are finalized, we provide a clear, detailed statement.
Our team is here to help if you have questions about how your insurance applies.
View Our Chargemasters
As part of our commitment to transparency and compliance with Texas law, we provide access to our chargemasters—a comprehensive list of prices for services and procedures offered at Ally Medical.
While actual costs may vary depending on your insurance coverage, deductibles, and co-pays, our chargemasters offer a clear starting point for understanding potential charges.
If you have questions about the information provided in our chargemasters, our Patient Billing Advocates are available to assist you.
Beyond Insurance—Flexible Financial Options
We understand that emergencies can come with unexpected costs. That's why Ally Medical offers:
Prompt Pay Discounts for patients who pay in full quickly.
Flexible Payment Plans to spread out costs over time.
Care Relief Program for qualifying patients, covering up to 100% of your bill.
Our goal is to ensure financial peace of mind so you can focus on your recovery.
Your Insurance and Billing Questions Answered
1. How does Texas law protect me when visiting Ally Medical? Texas law ensures that you're billed at in-network rates for emergency care, even if we're out-of-network.
2. Where can I view Ally Medical's pricing? You can access our full list of service and procedure costs on our Chargemasters Page.
3. What if I need help paying my bill? We offer several financial options, including payment plans and assistance through our Care Relief Program.